Securus Mobile

3.60

Information

Category:

Communication

Price:

Free

Rank:

49

Rating:

3.60

Overview

Securus Mobile is a comprehensive communication app designed specifically for staying connected with incarcerated individuals. The app offers multiple ways to maintain contact, including video calls, messaging services, and prepaid calling account management. With features like Video Connect, eMessaging, and Securus Text Connect, users can easily schedule virtual visits, send messages, and manage funds for communication services. Available exclusively on Android 11.0 or higher, this app ensures secure and convenient connections while providing essential account management tools.

The application's key strength lies in its ability to facilitate meaningful interactions through various digital channels. Users can create and manage their Securus Online accounts, sync video session details with personal calendars, and even test their internet connection quality before virtual meetings. Additionally, the app supports multimedia messaging and allows sending encouraging eCards alongside regular text messages. These capabilities make Securus Mobile an indispensable tool for families and friends looking to maintain regular contact with loved ones in correctional facilities.

Features

Securus Mobile stands out with its diverse range of communication features tailored for connecting with incarcerated individuals. The Video Connect feature enables users to schedule and conduct video sessions from anywhere with Wi-Fi or cellular data service. This functionality includes calendar integration, session notifications, and connection quality testing to ensure optimal video call experiences. The app also provides robust account management options, allowing users to control their AdvanceConnect funds, register phone numbers, and view detailed transaction histories.

Another significant aspect of Securus Mobile is its comprehensive messaging services. Through eMessaging, users can purchase stamps to send text messages, photos, and 30-second VideoGrams. The Snap n' Send feature lets users quickly capture and share images, while multiple attachment options support richer communication experiences. Furthermore, the Securus Text Connect service facilitates real-time two-way texting with automatic recharge options and low balance alerts. These features collectively create a versatile platform that adapts to different communication preferences and facility-specific requirements.

Real-time messaging speed & reliability

Real-time messaging speed and reliability are crucial for maintaining seamless communication, especially in environments where timing is essential. Securus Mobile excels in this area by providing robust features that ensure messages are delivered promptly and consistently. The app's infrastructure is designed to handle high volumes of messages without delays, ensuring users can communicate without interruptions.

The Securus Mobile app incorporates advanced technologies to maintain reliable connections. Whether sending eMessages, VideoGrams, or using Securus Text Connect, the app ensures that all forms of communication are transmitted efficiently. This reliability is supported by a stable network architecture that minimizes downtime and maximizes message throughput, which is vital for users who depend on timely interactions.

For users, this means they can trust that their messages, including important notifications and personal communications, will be received as intended. The app also provides notifications for message delivery and read receipts, adding an extra layer of assurance. By prioritizing real-time messaging speed and reliability, Securus Mobile enhances user experience, making it easier to stay connected with incarcerated individuals through various communication methods.

Media sharing support

Media sharing support is a significant feature of the Securus Mobile app, allowing users to share various types of media seamlessly. This functionality extends beyond simple text messages, enabling users to send photos, videos, and digital greeting cards known as eCards. Such comprehensive media sharing capabilities enhance the quality of communication by allowing more expressive and personalized interactions between users and incarcerated individuals.

The app supports multiple attachments, letting users attach up to five eCards and photos to a single message. This flexibility ensures that users can share a variety of content in one go, making conversations richer and more engaging. Additionally, features like Snap nu2019 Send allow users to capture new photos or select from their gallery, further simplifying the process of media sharing.

By integrating these media sharing features, Securus Mobile not only facilitates better communication but also helps maintain emotional connections. Users can send encouraging messages with attached photos or uplifting eCards, contributing to the well-being of both parties involved. Overall, the robust media sharing support in Securus Mobile significantly enriches the user experience, making it a valuable tool for staying connected in meaningful ways.

Pros

User-friendly interface

Multiple communication options

Secure account management

Real-time notifications

Calendar integration

Cons

Android 11+ requirement

Limited to specific facilities

Separate purchases per feature

Internet connection needed

Facility-dependent features

Rating :
3.60
4.00
Rank :
49
1
Fee :
Free
$ 4.95

FAQs

What is this app and what can I use it for?

A communication app for connecting with incarcerated individuals through video calls and messaging services

How do I download and install this app on my device?

Search 'Securus Mobile' in Google Play Store, click install, and follow installation prompts

How do I get started after opening the app for the first time?

Create a Securus Online account, set up security questions, and explore available features

What are the main features and capabilities of this app?

Video calls, messaging, prepaid calling account management, and multimedia sharing capabilities

How can I customize my experience and adjust preferences?

Adjust notification settings, manage linked phone numbers, and control account preferences

How do I save or bookmark my favorite content for later access?

Save favorite contacts, bookmark important messages, and store preferred settings

How can I share content with friends or on social media?

Share messages via app interface, send photos through messaging features, and use VideoGrams

How do I access detailed information and explore more content?

Access detailed transaction history, view upcoming sessions, and explore feature availability

What permissions does this app need and how do I manage them?

Requires camera, microphone access, manage permissions through device settings

How do I check for updates and keep the app running smoothly?

Check Google Play Store for updates, enable auto-update in app settings
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